📝 Fields Configuration
Create pre-ticket questions that users must answer before opening a ticket. Max 4 fields per category.
Your Fields
No fields yet
Add pre-ticket questions to collect information before users create tickets.
How It Works
- Create questions that users must answer before opening a ticket
- Assign each field to one or more ticket categories
- Each category can have a maximum of 4 fields
- Answers are displayed in the ticket channel when it's created
- Required fields must be filled out before the ticket can be submitted