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Premium (3 months)
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You get 1 hour to pay. We check every 30s. Requires 2 confirmations.
Payment details
After 2 confirmations, your plan will be activated automatically.
Why go Premium?
Unlock more control and higher limits for your support system.
Per-category open ticket limits
Set different open ticket limits per category (free plan uses one global limit).
/block command (staff workflow)
Temporarily block customers from speaking until staff responds (Premium-only command).
VPN blocking for email verification
Enable “Block VPNs” to reduce abuse during ticket email verification (Premium-only toggle).
Custom bot status + activity
Set activity text + URL for your bot presence (locked on Free).
Transcript retention controls
Choose how long transcripts are retained (Premium feature; free plan uses defaults).
View full IPs on Verified Users
Verified Users page hides IP addresses on Free; Premium shows the full IP.